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Read Before You Open Your Account

These terms set out what you agree to when you create a dljuwa account, make a deposit via PayPal, Venmo, or Play+, and place a bet.

Applies to all account holdersCovers PayPal, Venmo, Play+ transactionsState eligibility requiredSubject to change with noticeContact us with any questions
dljuwa Read Before You Open Your Account
HOW WE OPERATE

How dljuwa Handles Your Account Data

These terms work alongside our privacy practices to spell out exactly how your information is stored, how long we keep it, and what you can ask us to do with it. Account security, data retention, and your right to request changes are all covered here.

Account Security

Your account is protected by password authentication and, where your device supports it, biometric login. We flag unusual access patterns and may require identity re-verification before processing a withdrawal.

Data Retention

We retain account and transaction records — including PayPal, Venmo, and Play+ payment logs — for as long as required by applicable state law and our internal compliance obligations. You can request a summary at any time.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how account holders move through the lobby. You can manage cookie preferences from your browser settings at any time.

Change Requests

To update personal details, correct a payment record, or request account closure, contact us through live chat or email with your account ID. We process most account-data requests within a few business days.

TERMS CONTACT

Reach Us About These Terms

If a clause is unclear, or you want to flag a concern about how these terms were applied to your account, our support team can walk through it with you. Reach out through any of the channels below and reference your account number so we can pull the right record.

Live Chat Open the chat widget from your account dashboard. A support agent can clarify any clause or walk you through a specific terms-related account action in real time.
Email Support Send your question to our support address with your account ID in the subject line. We reply to terms and policy questions with a written record you can keep.
Account Help Center The Help Center in your account settings holds the current version of these terms plus a change log. You can download a copy or flag a section for follow-up directly from that page.

Common Questions About These Terms

Here are the questions we hear most often about how these terms apply to everyday account activity — from payment disputes to eligibility and data rights.

Yes. Every transaction on your account — whether you fund it via PayPal, send a Venmo transfer, or load a Play+ prepaid card — falls under these terms, plus any method-specific rules shown at checkout.

We post an updated version and notify you. If you continue using your account after the effective date, you've accepted the new terms. If you disagree, contact us before that date to close your account.

Access depends on your state's law and whether your state is in our eligible region list. We don't operate where local law doesn't permit it, and these terms don't override state-level restrictions.

Send a written request through live chat or email with your account ID. We'll compile your account history — including payment logs for PayPal, Venmo, and Play+ — and deliver it within a few business days.

Reach out via live chat or email and cite the specific clause. We'll pull your account record, review the transaction in question, and respond in writing with our findings and any corrective steps.

These terms cover both. Specific wagering rules — for example, how same-game parlays are settled or how a bet is voided — appear in the sportsbook rules section of your account settings and are part of this agreement.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.